Frequently Asked Questions

Find answers to common questions about our ITAR compliance training

What is ITAR Compliance Training?

ITAR (International Traffic in Arms Regulations) Compliance Training is a comprehensive online course that teaches professionals how to understand and comply with U.S. export control regulations for defense articles and services. Our training covers all essential aspects including classification, licensing, compliance programs, and enforcement.

Who should take this training?

This training is ideal for employees, managers, and executives working in defense contracting, aerospace, manufacturing, engineering, compliance, export control, and related fields. Anyone who handles defense articles or technical data should understand ITAR requirements.

Is this training officially recognized?

Yes, our training is recognized by defense contractors and government agencies. The certificate you receive can be used for compliance documentation, professional development records, and employer requirements.

How long does it take to complete the training?

The training consists of 5 modules totaling approximately 7.5 hours of content (90 minutes per module). Most students complete the entire course within 1-2 days, but you have lifetime access and can work at your own pace.

Do I need any prior knowledge?

No prior ITAR knowledge is required. The course starts with fundamentals and progressively builds your expertise. It's suitable for beginners and serves as an excellent refresher for experienced professionals.

Can I access the training on mobile devices?

Yes! The platform is fully mobile-responsive. You can start a module on your computer, continue on your phone, and finish on your tablet. Progress syncs automatically across all devices.

What happens if I fail a quiz?

You can retake quizzes unlimited times until you pass. Each quiz requires a 70% score to proceed. The system will show you which topics to review before retaking.

Is there a time limit to complete the training?

No, you have lifetime access with no time limit. Your progress is automatically saved, so you can pause and resume anytime.

How much does the training cost?

The training costs $495.00 USD as a one-time payment. This includes all 5 modules, quizzes, lifetime access, and your official certificate upon completion.

When do I need to pay?

You can start the training for free and complete all modules and quizzes. Payment is only required when you're ready to receive your certificate after completing all modules.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure Stripe payment processor.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with the training, contact us within 30 days for a full refund, no questions asked.

How do I receive my certificate?

After completing all modules, passing all quizzes, and making payment, your certificate is automatically generated and emailed to you as a PDF. You can also download it directly from the website.

Can employers verify my certificate?

Yes, all certificates can be verified online using our public verification tool. Anyone can verify your certificate using your certificate number or email address.

Do certificates expire?

No, our certificates do not expire. However, your organization may have its own policies regarding recertification or continuing education.

Can I get a replacement certificate?

Yes, you can download your certificate at any time using your certificate number and email address. If you need assistance, contact our support team at info@clearedsystems.com.

What are the technical requirements?

You need a modern web browser (Chrome, Firefox, Safari, or Edge), internet connection, and a device (computer, tablet, or smartphone). No special software is required.

What if I have technical issues?

Contact our support team at info@clearedsystems.com or call (888) 575-4430. We're here to help Monday-Friday, 9am-5pm EST.

Is my data secure?

Yes, we use industry-standard encryption for all data. Payment information is processed through Stripe, a PCI-compliant payment processor. We never store credit card information.

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