Help Center / Buying more seats
You do not have to buy all your seats at once. Most companies start with one group and add more as people join.
Your dashboard shows a box for each level with a number like 3 / 10.
| Word | What it means |
|---|---|
| Purchased | How many seats you have paid for. The second number. |
| Assigned | How many of your people are set to take that level. |
| Available | Paid seats nobody is using yet. The first number. |
So 3 / 10 means you paid for 10 and 3 are still free.
If you assign more people to a level than you have paid for, a yellow warning appears at the top of your dashboard. It names the level and tells you exactly how many more seats you need.
Until you buy them, invitations for that level stay locked.
If the warning says you need 4 more seats, buying 4 covers it. You do not need a spare. Once the number of paid seats reaches the number of people assigned, the invite buttons turn on.
It is at the top of your dashboard, and in the yellow warning box.
We put in how many you are short for each level. Change them if you want to buy extra for people you plan to add later.
Same choice as the first time. Card unlocks the seats straight away.
Buying more seats is a separate charge, not a change to your first one. You get a new receipt. Your old seats are not affected.
You can buy seats before you have anyone to put in them. They sit as Available until you assign someone. This is useful if you have a budget to spend before the end of a quarter.
Seats do not expire.
A seat you bought for Introduction cannot be used for Manager. If you assign someone to a different level than you planned, you may need to buy a seat for that level.