Help Center / Checking progress
Your dashboard updates as your team works. You do not have to ask anyone how it is going.
The employee table on your dashboard has one row per person per level. Each row shows a bar and a number like 4/6, meaning they have passed 4 of the 6 lessons.
| Label | What it means |
|---|---|
| Not Invited | On your list, but you have not sent their email yet. |
| Invited | Email sent. They have not set up their password yet. |
| Not Started | Signed up but has not opened a lesson. |
| In Progress | Working through the lessons. |
| Completed | Passed all 6 lessons. Certificate is ready. |
Press View on anyone's row. Their page shows:
Further down that page is a list of every quiz attempt. For each one it shows which lesson, which try it was, the score, the date and time, and the internet address it came from.
If someone asks you to prove your team was trained, this record shows when each person did the work and how they scored. It is kept automatically.
Quizzes need every answer right to pass, so several attempts is common and not a warning sign. People often miss one question, take it again, and pass.
If someone has many attempts on the same lesson over a long time, it may be worth checking in with them. The material may need a second read.
You do not have to keep checking the dashboard. We email you when someone finishes a level, and we can send you a daily summary of your team's activity.
People get busy and forget. Before chasing them, check whether their row says Invited — if so, the email may have gone to spam. Resending is usually enough.
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