Help Center  /  Paying with a card

Paying for Seats
with a Card

A seat is one person taking one training level. You buy seats before you can invite anyone.

Paying by card is the fastest way. Your seats are ready in seconds.

How to pay

One payment, not many

If you buy seats for three different levels, you still pay once. Your card shows one charge, not three. Your receipt lists each level on its own line.

We never see your card

Card details go straight to Stripe, our payment company. They handle the card. We only get told whether the payment worked.

What happens right after you pay

You see a Seats Purchased page listing what you bought. Your seats are ready straight away, and you can start sending invitations from your dashboard.

Your receipt is emailed to the billing address you entered.

If the payment does not go through

Nothing is charged if the payment fails. You go back to the seat page with your numbers still filled in, so you can try again.

If the card keeps being refused, check with your bank. Company cards sometimes block new online charges until someone approves them. You can also ask for an invoice instead.

If you closed the page mid-payment

Check your dashboard before trying again. If your seat numbers went up, the payment worked. If they did not, nothing was charged and you can pay again safely.

Buying more later

You are not locked in. You can come back and buy more seats any time, and it is the same short process.

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